Our fulfillment record is this: 95% of orders received Monday thru Friday before 8:00am (PST) are shipped within 48 hours. Orders received after 8:00am on Friday, most likely will not ship until Monday. We do not ship or process orders on Saturday or Sunday.
Currently, we provide shipping through UPS for the 48 contiguous United States, Alaska, Hawaii.
We are also pleased to announce that we ship internationally. We ship internationally through UPS, you can find your country through the cart process.
At the time of shipping we will send you an email and let you know your package is on its way. In that email, we will provide a UPS tracking number so that you may follow the progress of your package as it makes it way to your address. Go to UPS.com to enter the tracking number.
We do ship UPS Next Day Air, and offer that service on our website. However, for best service, we prefer that you call us at (415)989-2040. You will receive the fastest customer service and promptest response time to your order if you call us directly.
We also ship packages through the USPS. Prices are listed on our site through the cart process, and we will send you a tracking number when the order is shipped.
We are unable to ship to the following types of addresses: GET Office box addresses & APO
Any PO (Post Office) box addresses.
Also, please note that our delivery service may not be available to some remote locations.
If no one is home during the day to receive a package, we highly
recommend that you ship the package or gift to the Addressee's
business address (if they are allowed to receive personal packages
there). If the package cannot be delivered, it will be returned to
the merchant and your order delayed.
Please double-check the address
information to be sure your order will be shipped to the correct
address. If it goes to an incorrect address, your order will be
The "Bill to" address must be identical to the
address to which the credit card statement is sent monthly. Your
credit card charge will not be approved and your order will not be
placed if you use an incorrect address.
an order can only be sent to one address. If you are buying
something for someone else, which need to be shipped to a different
location, please enter a separate order for each shipping address.